Civility & Inclusion
In today’s complex workplace environment—where leaders manage across remote, hybrid, and in-person settings, the language choices made can significantly influence organizational culture and employee experience. This webinar examines how communication patterns directly impact psychological safety, inclusion, and business outcomes across all work modalities. Participants will gain insights into the hidden costs of exclusionary language and discover practical frameworks for using communication as a competitive advantage in talent retention, team performance, and organizational reputation. Those attending will focus on communication strategies that model civility while driving accountability across their entire sphere of influence.
Participants will learn to audit organizational language patterns, implement communication protocols that prevent legal and reputational risks, and develop a professional presence that consistently demonstrates respect for all employees regardless of role, background, or work arrangement. By session’s end, participants will have concrete tools for transforming their organization’s communication culture and specific strategies for influencing positive language changes throughout their workplace.
Learning Objectives
- Evaluate workplace communication patterns and identify language that creates barriers to inclusion, psychological safety, and team performance in diverse work environments
- Apply professional communication strategies that demonstrate civility while maintaining accountability and authority in challenging workplace conversations
- Implement inclusive language frameworks for policies, procedures, and team communications that respect diverse employee populations and work arrangements
- Navigate difficult conversations with others while preserving professional relationships and organizational reputation
- Develop sustainable communication practices and influence systems that promote respectful language adoption and positive culture change within your sphere of influence
Speaker: Sandy Harvey, President & CEO, Exodus Consulting Group
